Nostos Support
Nostos saves webpages, images, recordings, videos, and documents, then helps you rediscover them through local search and source-grounded answers.
Common Questions
- A memory says “Processing”: Keep the app in the foreground briefly, or choose “Parse Again” in memory details. A parsing failure never deletes the original saved content.
- A webpage was not fully parsed: Sign-in requirements, verification challenges, encrypted media, or dynamic platform signatures can limit access to public content. Nostos keeps the original link and shared text.
- Subscriptions: Nostos Plus annual and Nostos Pro monthly and annual subscriptions are available. Plus includes 50 standard single-memory AI operations per subscription cycle. Pro adds Nostos Cloud sync, shared collections, asset storage, cross-memory AI, and higher AI allowances. Apple manages payment, renewal, cancellation, and refunds.
- Export or deletion: Memory details provide individual export and deletion. Settings provides full data controls and account deletion.
Contact Support
Email [email protected]. For a crash or hang, include the Diagnostic ID from Settings → Data & Privacy. To protect your privacy, do not send account credentials, complete private memories, or Sign in with Apple tokens.